Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Neosd aes defective :-/

03 Jul 2018, 23:50

Hello

I have a problem with your Neosd bought this week.
It worked 20 ~ 30 minutes -> 4 flash games: - /
Since the first use there was artifact during flashing games ...
it was getting worse at each flashing :-(
I took pictures if you have an email address I send them to you.
then another problem appeared:
when the sd card is inserted the console remains on a black screen I tried another card sd new is always the same ...
when I remove the card from the cartridge the console launches the last game flashed in memory
when I put the card in the cartridge and restart the console there is again the black screen ...
I am disappointed and I'm worried for the future because the cartridge that I have buy is unusable!
that's why I'm asking you to replace the Neosd cartridge.

I want to point out that my neogeo works very well with original cartrige the proof !!!
And i have one original bios.
https://ibb.co/gD4ZBd
https://ibb.co/mae1rd

This is the pictures of neosd failure :

https://ibb.co/iQSXxJ
https://ibb.co/eY7FHJ
https://ibb.co/jRUZBd
https://ibb.co/njvwPy

thank you for your reply
cordially

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terraonion_admin
Site Admin
Posts: 164
Joined: 08 Apr 2018, 21:09

Re: Neosd aes defective :-/

04 Jul 2018, 12:17

Boitard wrote:
03 Jul 2018, 23:50


I want to point out that my neogeo works very well with original cartrige the proof !!!

What power supply are you using ?

Every NEOSD is tested before shipping, so chances are that the issue is at your setup.

NEOSD draws more power than a original cart, so having original games working on your console dosen´t means much. Based on our experience with users with similar users, the problem may be the power supply your are using.

Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Re: Neosd aes defective :-/

04 Jul 2018, 13:17

Hello

I use NéoGéo pow 9v 1A

the neo sd was working the first use
menu, jukebox and other.
the neosd cartridge launches the last game in memory that works normally so I think the power supply provided enough power otherwise as you say it would not launch
it is when the SD card is inserted that the cartridge no longer works
in the neosd menu has the first use i haved clean image second use there was one or two very small artifacts then with each new flash it became bigger and bigger as on the photos now more way to enter the menu neosd -> black screen with little noise (tac, tac, tac) again and again.
it's as if it gets degraded with each use.

Thanks cordially

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terraonion_admin
Site Admin
Posts: 164
Joined: 08 Apr 2018, 21:09

Re: Neosd aes defective :-/

04 Jul 2018, 13:49

Boitard wrote:
04 Jul 2018, 13:17
Hello

I use NéoGéo pow 9v 1A

the neo sd was working the first use
menu, jukebox and other.
the neosd cartridge launches the last game in memory that works normally so I think the power supply provided enough power otherwise as you say it would not launch
it is when the SD card is inserted that the cartridge no longer works
in the neosd menu has the first use i haved clean image second use there was one or two very small artifacts then with each new flash it became bigger and bigger as on the photos now more way to enter the menu neosd -> black screen with little noise (tac, tac, tac) again and again.
it's as if it gets degraded with each use.

Thanks cordially

Hello,

There is a file called lastgame.cfg on the root of the microsd, please rename it to reset.cfg put the microsd back and boot neosd.

Let us know the results.

Thanks

Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Re: Neosd aes defective :-/

04 Jul 2018, 15:00

Thinking that the sd was dead (sd ok and verified it is new) yesterday I have format the sd to make a possible new tests on a clean basis so it is virgin
must I put the game .neo corresponding to the last flash on the cartridge and boot the console
she will make the lastgame.config file to the sd ?

Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Re: Neosd aes defective :-/

04 Jul 2018, 17:45

I just put on the SD game.neo corresponding to the current cartridge flash
after booting the console with sd
no config files is it creates only .neo
always like no neosd menu: black screen :x
how to do, am I the only one with this problem?

thanks

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terraonion_admin
Site Admin
Posts: 164
Joined: 08 Apr 2018, 21:09

Re: Neosd aes defective :-/

05 Jul 2018, 19:23

Boitard wrote:
04 Jul 2018, 17:45
I just put on the SD game.neo corresponding to the current cartridge flash
after booting the console with sd
no config files is it creates only .neo
always like no neosd menu: black screen :x
how to do, am I the only one with this problem?

thanks
Again :

Put a file named reset.cfg on the root of the microsd, this will reset neosd into factory default settings.
It should solve your issue

Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Re: Neosd aes defective :-/

05 Jul 2018, 21:04

Hello
Last edited by Boitard on 05 Jul 2018, 21:14, edited 2 times in total.

Boitard
Posts: 19
Joined: 02 Jul 2018, 15:23

Re: Neosd aes defective :-/

05 Jul 2018, 21:08

Hello
I just test with the named reset.cfg file on the root of the microsd it does not work -> black screen again you can see the gray mark on the left screen I put you the photo + a photo of the game save on the cartridge you can see that the sd is removed posed on the front of the console!
I thank you for your answers too
I am waiting after you for another solution thanks

https://ibb.co/hKEkNJ
https://ibb.co/cugMwd

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terraonion_admin
Site Admin
Posts: 164
Joined: 08 Apr 2018, 21:09

Re: Neosd aes defective :-/

07 Jul 2018, 09:48

Download this file

http://downloads.terraonion.com/public/reset.cfg

Get a brand new microsd formated in fat32
Put the file into the microsd, don´t put more files, just this one.

Put it into neosd and boot the console

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