koshwald
Posts: 2
Joined: 19 May 2020, 14:19

The product serial number does not exist (Please Help)

19 May 2020, 14:27

Received my Mega SD today, trying to create an account for the firmware update and i get "The product serial number does not exist."

The serial on the cart matches the version in options.

What can i do?

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Todd
Admin
Posts: 881
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: The product serial number does not exist (Please Help)

19 May 2020, 17:00

You should be able to register your cart now.

And latest firmware will show up later today or tomorrow at the latest.

koshwald
Posts: 2
Joined: 19 May 2020, 14:19

Re: The product serial number does not exist (Please Help)

19 May 2020, 18:28

Todd wrote:
19 May 2020, 17:00
You should be able to register your cart now.

And latest firmware will show up later today or tomorrow at the latest.
Thank you Todd, I'm now registered :)

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