longlong27
Posts: 36
Joined: 10 Jan 2020, 17:24

Neo sd pro dead not working after 2 hours

10 Jan 2020, 17:27

I played the sd pro for 2 hours and it started glitching out and now it wunt turn on anymore.

Original carts working well.


longlong27
Posts: 36
Joined: 10 Jan 2020, 17:24

Re: Neo sd pro dead not working after 2 hours

10 Jan 2020, 18:51

Quite disappointed for such a high quality product. Is there a replacement for this

User avatar
Todd
Admin
Posts: 756
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Neo sd pro dead not working after 2 hours

10 Jan 2020, 19:19

Can you provide us with some more information?

Saying it’s dead isn’t very helpful.

Are you using an original ac adapter on your console or 3rd party?

Can we get a good video of what it is doing from power on?


More details the better.

longlong27
Posts: 36
Joined: 10 Jan 2020, 17:24

Re: Neo sd pro dead not working after 2 hours

10 Jan 2020, 19:23

Hi I am using an original power supply.

longlong27
Posts: 36
Joined: 10 Jan 2020, 17:24

Re: Neo sd pro dead not working after 2 hours

10 Jan 2020, 19:24

I just send an support email to u and attach an image. The screen just stays on that image with weird colours and wunt ever boot again


longlong27
Posts: 36
Joined: 10 Jan 2020, 17:24

Re: Neo sd pro dead not working after 2 hours

11 Jan 2020, 04:00

Hi anybody here, I need help with my neo Pro l

User avatar
Todd
Admin
Posts: 756
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Neo sd pro dead not working after 2 hours

11 Jan 2020, 04:04

As asked for before, can you post a high quality video from the moment you turn on the console?


Return to “NEOSD and NEOSD Pro AES Tech Support”