Posts: 7
Joined: 22 Dec 2019, 09:50

Replacement parts

09 Jan 2020, 22:43

I tried to search the forum but I didn't find an answer, so sorry in advance if it was already asked.
I have a NeoSD PRO and I run in the issue for which I had to file/snip parts of the shell to make it work.
Everything works now, but during my attempts to fix it I snipped parts that were not necessary to snip trying the initial fix suggested, and the label doesn't stay in place anymore for all the time that I took the cartridge apart...
Is it possible to order a replacement shell or even just a replacement label?

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Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: Replacement parts

10 Jan 2020, 00:07

We can replace the label no problem.

Send us an email: support at TerraOnion dot com

Include your order number.

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