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Todd
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Re: Neo SD AES weird graphical issues

27 Feb 2019, 00:18

How long have you had the NeoSD and has it ever worked correctly?

Bought new from us?

itchyd@gmail.com
Posts: 7
Joined: 15 Jan 2019, 01:19

Re: Neo SD AES weird graphical issues

27 Feb 2019, 12:29

I've had it a couple months, I bought it on ebay, it has never worked correctly with my NeoGeo.

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Todd
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Re: Neo SD AES weird graphical issues

27 Feb 2019, 15:48

itchyd@gmail.com wrote:
27 Feb 2019, 12:29
I've had it a couple months, I bought it on ebay, it has never worked correctly with my NeoGeo.
Sounds like this will need an alternate firmware to resolve it.

Send us an email: support(at)terraonion.com

Please include the serial number of the unit and brief description of the issue.

Thanks!

itchyd@gmail.com
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Joined: 15 Jan 2019, 01:19

Re: Neo SD AES weird graphical issues

28 Feb 2019, 22:02

Thanks very much for your help, the new firmware fixed it up and so far it appears to be working perfectly!

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Todd
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Re: Neo SD AES weird graphical issues

28 Feb 2019, 22:32

itchyd@gmail.com wrote:
28 Feb 2019, 22:02
Thanks very much for your help, the new firmware fixed it up and so far it appears to be working perfectly!
Awesome!

alucard
Posts: 13
Joined: 13 Apr 2018, 16:56

Re: Neo SD AES weird graphical issues

01 Mar 2019, 21:24

Hi there,

im probably sitting in the same boat as the two other users in the thread, aswell i think there was another guy, which also got the neosd from the "december 2018" batch.

When i decided to join the neogeo club, ive bought 2 systems:
1: fully working with psu etc
2: No sound/GFX Glitches

The idea is to damp the costs i had by reselling the system with issues when its repaired, which it is now since quite a while.
Both system are same PCB revisions and use the same PSU, so i can use the one from the working.

Both systems play real AES carts whithout issues now, but with the neosd i got issues with the system that was fully working.

On the working one: First i noticed those small text glitches (in game), a reset did often help. But then somehow also the menu went gaga displaying exactly the issues on the vid from OP. So i stopped using that one and went on to the fixed system.

On the one ive fixed its running fine, except sometimes those text glitches i meant above do appear, a reset then does solve the issue and the cart runs fine. i havent encountered the "total bananas" yet with that system, but i also hadnt much time so far to play games.

Ive already have a replacement Powerregulator to exchange the one in the system also the main power caps. i thought the issue might be there, because one system is ok the other not, so the PSU should be fine from my pov.
But i didnt had the time yet to swap those parts yet...

Now im reading this thread and also there is this other one (that got also fixed an "special" FW revision), so it might be worth a try to see if its an SW issue. Could take some time till i got time to get the iron out for replacing the parts im suspecting...

I would like to get this FW update as well :)

EDIT: i browsed a bit more through the forum and im reading out a certain revision of the AES may have SW issues so my REV/PSU here are:
NEO-AES3-5 / PRO-POW3 (10VDC/1000mA)

Todd what you think ?

thx in advance

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Todd
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Re: Neo SD AES weird graphical issues

01 Mar 2019, 23:58

Send us an email. It’s support(at)terraonion.com

Include all the details including NeoSD serial number and order number.

alucard
Posts: 13
Joined: 13 Apr 2018, 16:56

Re: Neo SD AES weird graphical issues

02 Mar 2019, 11:39

thx todd for the quick reply, just sent the mail with the details you meantioned.

alucard
Posts: 13
Joined: 13 Apr 2018, 16:56

Re: Neo SD AES weird graphical issues

07 Mar 2019, 22:04

BUMP

Todd,
did you guys got my email ?

haven't heard back something so far yet.

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Todd
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Re: Neo SD AES weird graphical issues

07 Mar 2019, 22:27

alucard wrote:
07 Mar 2019, 22:04
BUMP

Todd,
did you guys got my email ?

haven't heard back something so far yet.
Yes we received it.

sorry about the delay getting back to you. This week is some sort of holiday/carnival in spain plus Alex and neodev are out of the office on company business.

I will try to get you the alt. firmware soon as I can.

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