leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Problem with my Neo Sd

07 Aug 2020, 18:50

My Neo Sd loaded the game and does not return to the main menu anymore.
He gets a black screen.
When you remove the sd card it works the last game you had loaded.
Inserting the AES cartridge, the Neo Geo works normally.


Thanks for your help .

User avatar
Todd
Admin
Posts: 1132
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Problem with my Neo Sd

07 Aug 2020, 19:58

Hold down the Start button when powering on your Neo. That should take you to the NeoSD menu.

Go into options and change boot mode from Game to Menu.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Re: Problem with my Neo Sd

07 Aug 2020, 21:43

Todd wrote:
07 Aug 2020, 19:58
Hold down the Start button when powering on your Neo. That should take you to the NeoSD menu.

Go into options and change boot mode from Game to Menu.


Thanks for your help but the problem unfortunately continues.
I do not know what to do .
the cartridge was functioning normally in the previous days.


If it is the case I send the cartridge for you to check what happened.

User avatar
Todd
Admin
Posts: 1132
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Problem with my Neo Sd

07 Aug 2020, 22:10

Can you post a video showing us exactly what it's doing?
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Re: Problem with my Neo Sd

08 Aug 2020, 16:37

Todd wrote:
07 Aug 2020, 22:10
Can you post a video showing us exactly what it's doing?
Video :

https://www.youtube.com/watch?v=M2fy4DC ... e=youtu.be

User avatar
Todd
Admin
Posts: 1132
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Problem with my Neo Sd

08 Aug 2020, 16:58

That video is private and can’t be played.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Re: Problem with my Neo Sd

08 Aug 2020, 17:21

Todd wrote:
08 Aug 2020, 16:58
That video is private and can’t be played.

Already fixed the video, try now please.

User avatar
Todd
Admin
Posts: 1132
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Problem with my Neo Sd

09 Aug 2020, 08:34

You mentioned if you remove the sd card it will boot to the last game. Does it still do that? I didn’t see that in the video.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Re: Problem with my Neo Sd

09 Aug 2020, 15:22

Todd wrote:
09 Aug 2020, 08:34
You mentioned if you remove the sd card it will boot to the last game. Does it still do that? I didn’t see that in the video.
Tood

I will make another video showing that Neo SD works with the last game loaded when you remove the SD card but does not return to the menu.

Thanks for your help .

leobala1980
Posts: 8
Joined: 07 Aug 2020, 18:40

Re: Problem with my Neo Sd

09 Aug 2020, 17:30

Todd wrote:
09 Aug 2020, 08:34
You mentioned if you remove the sd card it will boot to the last game. Does it still do that? I didn’t see that in the video.

Below the new video as you requested.

https://www.youtube.com/watch?v=ez0Oto6 ... e=youtu.be

Return to “NEOSD and NEOSD Pro Discussion”