Posts: 18
Joined: 28 Feb 2020, 05:58
Location: Australia

Re: NeoSD Pro booting to white screen

15 Jul 2020, 01:13

Todd wrote:
03 Jul 2020, 16:16
Everyone: If you are affected by the spacer defect, please send us an email to: support(at)terraonion.com

Email Subject: NeoSD Pro Spacer defect

In the body of the email include your purchase order number and brief details.
I did this.... I was offered a refund 🤦‍♂️ I don’t want a refund, I just want a new spacer that isn’t defective.

I really like my NEOSD Pro, all I’d end up doing with a refund is buying a DarkSoft cart, especially since the production of NEOSD Pro is on hold. I don’t want to do that.

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