AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

NEOSD Pro problems

19 Sep 2019, 02:09

unfortunately my neo sd pro produced graphic errors. furthermore, the contacts do not look good can they help me?

unfortunately the e-mail support does not answer me.


sorry for my bad English

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Todd
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Re: NEOSD Pro problems

19 Sep 2019, 02:21

Apologies. The support queue has been backed up. Just responded to your email.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Sep 2019, 18:45

did you receive my e-mails?

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Todd
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Re: NEOSD Pro problems

19 Sep 2019, 18:48

Yes.

We are backed up. Give us some time to get caught up.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Sep 2019, 18:50

okay thank you

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

25 Sep 2019, 23:25

is there anything new here? Unfortunately also my SSDS3 causes problems, we have unfortunately only now come to test everything in detail.

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Oct 2019, 05:00

may I ask again if there's anything new?

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Todd
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Re: NEOSD Pro problems

06 Nov 2019, 20:26

Do you have another console to test this on? Original PSU?
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

07 Nov 2019, 20:58

People sorry, but it can not be that you always blame the errors on the customer. the grooves on the contacts are certainly not normal or? Especially with a 600€/650$ product.

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