city41
Posts: 27
Joined: 22 Dec 2018, 10:11

How to transfer a serial number?

26 Feb 2019, 17:30

I am selling my NeoSD due to having bought a Pro. How can I transfer the serial number to the new owner?

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Todd
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Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: How to transfer a serial number?

26 Feb 2019, 19:04

Send us an email: support(at)terraonion.com

Provide us with the serial number and we will de-register it for you and the new owner can register it.

city41
Posts: 27
Joined: 22 Dec 2018, 10:11

Re: How to transfer a serial number?

26 Feb 2019, 21:04

Thanks Todd. I sent a message using the contact form (didn't see this post in time). Should I still send an email to support?

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Todd
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Posts: 684
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: How to transfer a serial number?

26 Feb 2019, 21:07

city41 wrote:
26 Feb 2019, 21:04
Thanks Todd. I sent a message using the contact form (didn't see this post in time). Should I still send an email to support?
Yes, send it to the support email.

city41
Posts: 27
Joined: 22 Dec 2018, 10:11

Re: How to transfer a serial number?

26 Feb 2019, 21:17

Got your response email, thanks!

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