DrZhark
Posts: 4
Joined: 19 Feb 2019, 15:37

NeoSD Pro Serial number doesn't exist

26 Feb 2019, 03:02

Hi

I just received my NeoSD Pro today

I'm trying to download the software to convert the roms to the proper format. However I need to create an account that apparently is different than the one I use on this forum. In order to create the account, I need to provide the serial number of the product. When I use what appears to be the serial number that is on a sticker on the inside of the cart, I receive this error message from your website: The product serial number does not exist.

Can you please help?

User avatar
Todd
Admin
Posts: 684
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: NeoSD Pro Serial number doesn't exist

26 Feb 2019, 03:37

We will get the serial numbers for the Pros imported tomorrow.

In the meantime you can download the NeoBuilder Tool to get started from this link:

DrZhark
Posts: 4
Joined: 19 Feb 2019, 15:37

Re: NeoSD Pro Serial number doesn't exist

26 Feb 2019, 04:49

Thanks Todd! much appreciated

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