Hi, I sent an email to support on 12/27 but never heard back. I'm having an issue with flashing pixels that others are reporting and my label has several large bubbles. Mine cart is from the last batch. I received it around 12/13. Can I get that new firmware to see if that fixes the issue and a replacement label?
Here's a video of my issue:
Thanks!
Re: Pixel streaks/flashing issue
i have the same issue any update to fix it ??????????????????
Re: Pixel streaks/flashing issue
Support sent me a firmware to flash but it just resulted in a white screen with corrupted graphics. I was able to flash back to the original firmware but I'm back to having the pixel flashing. I'm not sure what to do...
Re: Pixel streaks/flashing issue
We are working in a different fix firmware that hopefully fix your issues, but it needs to be first tested, as your aes seems to have a chipset similar to the mv-1A that have a slightly different access timming and that's why the fi firmware that worked for others didn't work for you (and why don't use that firmware by default)
Re: Pixel streaks/flashing issue
Awesome, thank you for the reply neodev. I'm looking forward to it!
Re: Pixel streaks/flashing issue
I saw your tweet about beta testing a new firmware. If you need help testing I'd be happy to help. I'm not sure if it makes a difference but I have a US AES.