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Re: NEOSD Pro problems

Posted: 07 Nov 2019, 21:33
by Todd
I'm not blaming anything on you. I'm just checking to see if you have another console to test on.

Re: NEOSD Pro problems

Posted: 12 Nov 2019, 23:44
by AMIGA
sorry for the late feedback. unfortunately i don't have any other console or power supply to test. The scratches on the PCB contacts are not normal anyway.

Re: NEOSD Pro problems

Posted: 27 Nov 2019, 07:19
by AMIGA
Which power supply do you recommend to buy? And what about the scratches on the module's contacts? Sorry but why does the support take so long? So far I haven't received an answer by mail, that's very unprofessional, considering the price of the module!

Re: NEOSD Pro problems

Posted: 27 Nov 2019, 19:07
by Todd
Have you tried cleaning the contacts on the NeoSD ? Using cotton swap in isopropyl alcohol? Are they actually scratches or dust/dirt from your cart slot connector?

Re: NEOSD Pro problems

Posted: 02 Dec 2019, 00:45
by AMIGA
the problem has nothing to do with cleaning, the contacts are scratched. Which power supply would you recommend? and what happens with the scratches now. should I live with it? Or will you give me away with an exchange or refund?

Re: NEOSD Pro problems

Posted: 05 Dec 2019, 15:35
by TruREALigion
Not sure if this was answered, but does a "normal" AES cart work?


I had this exact same problem.

1. Clean the contacts on the AES
2. Use the correct power supply.

For me personally, I have the Revision 1 AES board so I got the 4 Amp Triad Adapter. The stock adapter is 3 Amp which causes random resets.
https://www.digikey.ca/products/en/powe ... ageSize=25

3. If you can, find a modder to re-cap your board
The AES is not a simple console to own. Not only are they 30 years old, but if you want to invest in it, you will need to understand the world of modding, cleanup, as well as the different types of boards to know how much voltage is needed. That being said, I feel that Terraonion should leave a disclaimer note for people purchasing the Neo SD AES products. If your board is un-touched and using all OEM parts, you will most likely have problems.

I personally have my AES boards are cleaned, re-capped, and also have the RGB Bypass mod. I also use an OSSC with HD Retrovision cables as well as a SCART cable. If you have no idea what I am talking about.. then you will need to either get into researching, otherwise the AES isn't for you.

This is my AES after my "cleanup
Before
Image
After
Image

Edit:
AMIGA: Those scratches look fine and are normal.
You need to answer the troubleshooting questions but you keep talking about how this "expensive" item shouldn't have scratches. It sounds like you are implying that the scratched contacts are the cause of the bad graphics. The contacts will be scratched anyways.

Re: NEOSD Pro problems

Posted: 15 Dec 2019, 20:43
by AMIGA
It's not just about the graphic errors. But about the scratches on the contacts, is this normal? This is only a cosmetic detail but it bothers us. You should consider what the module cost. Even if the graphic errors go away through a better power supply, the scratches on the module would remain. What happens now? can I finally get an accurate answer?

Re: NEOSD Pro problems

Posted: 16 Dec 2019, 00:04
by Todd
The scratches are cosmetic.

Did you ever try a better power supply?

Re: NEOSD Pro problems

Posted: 16 Jan 2020, 21:30
by AMIGA
can we just focus on the scratches and leave the image defects aside? Does this mean I have to live with this?

Re: NEOSD Pro problems

Posted: 17 Jan 2020, 01:36
by Todd
Again, they are cosmetic and don’t have any effect on performance.