AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

NEOSD Pro problems

19 Sep 2019, 02:09

unfortunately my neo sd pro produced graphic errors. furthermore, the contacts do not look good can they help me?

unfortunately the e-mail support does not answer me.


sorry for my bad English

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Todd
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Re: NEOSD Pro problems

19 Sep 2019, 02:21

Apologies. The support queue has been backed up. Just responded to your email.
Rather than PM'ing me, please send support requests to support(at)terraonion.com.

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Sep 2019, 18:45

did you receive my e-mails?

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Todd
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Re: NEOSD Pro problems

19 Sep 2019, 18:48

Yes.

We are backed up. Give us some time to get caught up.
Rather than PM'ing me, please send support requests to support(at)terraonion.com.

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Sep 2019, 18:50

okay thank you

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

25 Sep 2019, 23:25

is there anything new here? Unfortunately also my SSDS3 causes problems, we have unfortunately only now come to test everything in detail.

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

19 Oct 2019, 05:00

may I ask again if there's anything new?

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Todd
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Location: Cincinnati, OH
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Re: NEOSD Pro problems

06 Nov 2019, 20:26

Do you have another console to test this on? Original PSU?
Rather than PM'ing me, please send support requests to support(at)terraonion.com.

AMIGA
Posts: 30
Joined: 23 May 2019, 19:29

Re: NEOSD Pro problems

07 Nov 2019, 20:58

People sorry, but it can not be that you always blame the errors on the customer. the grooves on the contacts are certainly not normal or? Especially with a 600€/650$ product.

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