Stavefred
Posts: 3
Joined: 25 Jun 2019, 22:38

Graphics Glitch in Neo SD Menu and in game

26 Jun 2019, 20:14

Hi,

I've just recieved my Neo SD pro this monday and I'm disapointed in these glitch issue…

I tried to change the power supply (megadrive 9V 1A and 10V 1,2A, generic 9V 2A) with no success. I tried different memory cards, roms and… no success...

Of course my Neogeo works very well with my geniune games.

There is a solution about this issue? Or i need to open a request for an Exchange

Image


Thanks in advance for your help

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Todd
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Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: Graphics Glitch in Neo SD Menu and in game

26 Jun 2019, 20:15

If you hit the reset button, does the glitches go away?

Stavefred
Posts: 3
Joined: 25 Jun 2019, 22:38

Re: Graphics Glitch in Neo SD Menu and in game

26 Jun 2019, 20:26

Thanks for your answer.

Frequently yes, but not always.

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Todd
Admin
Posts: 493
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: Graphics Glitch in Neo SD Menu and in game

26 Jun 2019, 21:50

Stavefred wrote:
26 Jun 2019, 20:26
Thanks for your answer.

Frequently yes, but not always.
Drop us an email to support (at) terraonion.com

Include details of what is going on and serial number of the cart. We can get you an alternate firmware, but it might be a couple days as we are swamped at the moment.

Stavefred
Posts: 3
Joined: 25 Jun 2019, 22:38

Re: Graphics Glitch in Neo SD Menu and in game

26 Jun 2019, 22:05

Thank you, Email send.

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