You know it's funny, I've seen significant amounts of, well frankly, hatred towards Terraonion on many different websites. So much so that I'd certainly be wary of purchasing directly from you guys. Sorry, I'd like that statement to be different and as always, there's two sides to every story. But you know what they say, there's no smoke without fire.
Indeed I personally have been emailing Terraonion for almost two years now to ask various questions. Despite my many emails, I have never received a single response. Not a one.
Full disclaimer, I am also a member of the press, however, despite having no responses from Terraonion, I have never taken to writing negative articles about them. All it has made me do, is write no articles about them, or their products.
I know that the team isn't huge and producing these products is time consuming and financially stressing. Which is why I really do wish the situation with Terraonion was a little different. I'd love to sing their praises and help them to sell more products, I really would. I still fully intend to become a Terraonion customer myself (as soon as the wife forgets just how much money I've already spent this year
). The full compliment of Terraonion products would fit in amazingly well with the series of retro based articles I have just started writing. But when you don't get any response from the company, be that as a customer or as a member of the press, you're significantly less inclined to write about them.
Still, I do wish you all the very best of luck and I do hope you continue to make these amazing products. While there are alternatives to the Terraonion Neo-Geo products, to my mind the Super SD System 3 is unmatched in the market, nothing else even comes close. And as a consumer, I'd rather support a European company whenever I can, simply because I am European and I believe "local" innovation should be supported.
If at first you don't succeed, call it version 1.0.