jacksoni
Posts: 3
Joined: 18 Apr 2018, 23:23

E-Mail Contact

01 Aug 2018, 21:39

Hi,

do you guys still check your store emails? I`ve been waiting a couple of days for an important answer of you guys

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terraonion_admin
Site Admin
Posts: 150
Joined: 08 Apr 2018, 21:09

Re: E-Mail Contact

01 Aug 2018, 21:46

jacksoni wrote:
01 Aug 2018, 21:39
Hi,

do you guys still check your store emails? I`ve been waiting a couple of days for an important answer of you guys
On the main page of the shop you have the contact email.
You send an email there and you get an automathed answer with details to contact us.

We changed this procedure to avoid SPAM once the forum has been setup.

We don´t read/answer the old email account.

skins4thewin
Posts: 4
Joined: 19 Jun 2019, 16:26

Re: E-Mail Contact

19 Jun 2019, 16:28

I have actually been trying to contact you guys through the Enquiry form on the website and all I ever get are error messages saying there was a problem sending the Enquiry. What is going on with that? I have been having an issue with the website trying to place a preorder for the Mega SD, every time I submit my credit card payment the page resets as if nothing happened, no confirmation that the payment went thru or anything. Is the website broken?

Dopefish
Posts: 4
Joined: 18 Jun 2019, 15:14

Re: E-Mail Contact

20 Jun 2019, 15:05

I sent an enquiry aswell and it said "Thank you for your message. It has been sent.", but I didn't get any mail confirmation for it.

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Todd
Admin
Posts: 481
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: E-Mail Contact

20 Jun 2019, 15:52

Dopefish wrote:
20 Jun 2019, 15:05
I sent an enquiry aswell and it said "Thank you for your message. It has been sent.", but I didn't get any mail confirmation for it.
We received it.

We are swamped with emails. We will get to it.

Dopefish
Posts: 4
Joined: 18 Jun 2019, 15:14

Re: E-Mail Contact

21 Jun 2019, 00:00

Received a reply pretty quickly. It's nice to see you guys being so responsive on the communication!

francojmr@gmail.com
Posts: 5
Joined: 21 Jul 2019, 03:32

Re: E-Mail Contact

07 Aug 2019, 04:27

Hi. I need help. This seems to be the only way to contact your company. I ordered a MegaSD back on June 30. It's been over a month now and still haven't received my package. I also tried using the "Guest Tracking" option on my Order Confirmation email and I get no reply. I'm basically desperate and blind. I have all the info you need, including order #. Pls, pls help. Thanks.

The order is under Francisco Marrero from Puerto Rico. Thanks again!

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