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Change order or combine orders

Posted: 30 Apr 2020, 00:38
by undersaur
Hi,
I ordered one Terraonion MODE. I want to buy a second, but I don't want to pay separate shipping for two different orders if there's a way to combine them. Can someone help cancel my first order, or alter it to add a second MODE?

Not sure if anyone can do something naughty with my order number, so I'll share it in a DM or email when needed.

(Sorry if this is the wrong place to write this, but I can't create a topic in the Order and Shipping Status forum, no one replied to my email to support@terraonion.com, and there doesn't seem to be any other way to request an order change or cancellation on the website.)

Re: Change order or combine orders

Posted: 30 Apr 2020, 01:17
by Todd
Send us another email. We are backlogged but I will look for it tonight.

Re: Change order or combine orders

Posted: 30 Apr 2020, 17:26
by undersaur
Just sent another email. Thanks!