undersaur
Posts: 3
Joined: 28 Apr 2020, 07:40

Change order or combine orders

30 Apr 2020, 00:38

Hi,
I ordered one Terraonion MODE. I want to buy a second, but I don't want to pay separate shipping for two different orders if there's a way to combine them. Can someone help cancel my first order, or alter it to add a second MODE?

Not sure if anyone can do something naughty with my order number, so I'll share it in a DM or email when needed.

(Sorry if this is the wrong place to write this, but I can't create a topic in the Order and Shipping Status forum, no one replied to my email to support@terraonion.com, and there doesn't seem to be any other way to request an order change or cancellation on the website.)

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Todd
Admin
Posts: 1134
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: Change order or combine orders

30 Apr 2020, 01:17

Send us another email. We are backlogged but I will look for it tonight.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

undersaur
Posts: 3
Joined: 28 Apr 2020, 07:40

Re: Change order or combine orders

30 Apr 2020, 17:26

Just sent another email. Thanks!

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