lurk
Posts: 4
Joined: 13 Apr 2018, 16:14

NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 16:30

Hello,

I'd like to express that given my experience with the Neo-SD forums and my subsequent banning to some flame-only subforum for asking for support on your products, I'm worried when they've posted after the fact that it will all be the same people on this forum and won't make a difference now that this is open. The closing of the support forum to anyone not logged in/banned to a subforum was also troubling, as I don't think you should be closing off a support forum because customers are asking too many questions.

I'd really like to separate my experience with the SSD3 / Terra Onion and my negative experience with the Neo-SD forums and have a fresh start here. But, being told that it is the same community and that folks like myself will be met with a similar rude elitism when trying to ask about support on your products does not sit well with me.

My feedback is that you do not give any Neo-SD forum administrators, especially Rot, any administrative responsibilities or public relations role here on this forum.

Thank you.

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Todd
Admin
Posts: 688
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
Contact: Twitter YouTube

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 16:35

Thank you for your feedback.

This forum from here on out will be the official support forum for all products by TerraOnion including the NEOSD, NEOSD Pro and Super SD System 3. And it has no relationship to the Neo Geo forums nor will it be run/administered like them.


In a nutshell: TerraOnion runs this forum, not the admins of Neo-Geo.com.


:D

lurk
Posts: 4
Joined: 13 Apr 2018, 16:14

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 16:38

That's really reliving, thanks for the reassurance! :mrgreen:

GohanX
Posts: 11
Joined: 13 Apr 2018, 16:20

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 16:39

You'll likely see a lot of the same faces here, but this is a totally different environment.

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terraonion_admin
Site Admin
Posts: 155
Joined: 08 Apr 2018, 21:09

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 16:44

GohanX wrote:
13 Apr 2018, 16:39
You'll likely see a lot of the same faces here, but this is a totally different environment.
Glad to see you arround GohanX

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dlundh
Posts: 11
Joined: 13 Apr 2018, 17:23
Location: Sweden
Contact: Website Twitter

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 17:25

Congratulations on the successful launch of the forum! Let's make this a great place!
___________________________ :P
Daniel Lundh
Shmup player and SSDS3 owner.

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greatfunky
Posts: 7
Joined: 13 Apr 2018, 18:08

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 18:20

YESSSSSS the Terraonion's forum ! ;)

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terraonion_admin
Site Admin
Posts: 155
Joined: 08 Apr 2018, 21:09

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 20:19

greatfunky wrote:
13 Apr 2018, 18:20
YESSSSSS the Terraonion's forum ! ;)
glad to see this avatar again without login ;)

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opt2not
Posts: 34
Joined: 13 Apr 2018, 16:58

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 20:30

GohanX wrote:
13 Apr 2018, 16:39
You'll likely see a lot of the same faces here, but this is a totally different environment.
^This. Different rules, different culture here. You'll get the same crowd, but it'll be a different tone for sure.

Koston
Posts: 1
Joined: 13 Apr 2018, 21:17

Re: NeoSD Forum and Terra Onion's Forum

13 Apr 2018, 21:25

Todd wrote:
13 Apr 2018, 16:35
Thank you for your feedback.

This forum from here on out will be the official support forum for all products by TerraOnion including the NEOSD, NEOSD Pro and Super SD System 3. And it has no relationship to the Neo Geo forums nor will it be run/administered like them.


In a nutshell: TerraOnion runs this forum, not the admins of Neo-Geo.com.


:D
That's nice to hear. I hope you can distance yourselves from the slow descent into madness that is Neo-Geo.com.

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