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Todd
Admin
Posts: 989
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: Customer Support Mega SD Issue

05 Dec 2019, 15:44

Yes, I will try to keep you updated once it ships.
My PMs are disabled. Please send support requests to support(at)terraonion.com.

For real time assistance, please consider joining our very active Discord server: https://discord.gg/JexuJVW

Cheatinn
Posts: 8
Joined: 23 Sep 2019, 11:52

Re: Customer Support Mega SD Issue

26 Dec 2019, 11:03

@Todd

I have still not been sent a replacement PCB, I sent another email today asking if this is ever going to happen.

It's been nearly 5 months, do you think this is acceptable customer service?

Cheatinn
Posts: 8
Joined: 23 Sep 2019, 11:52

Re: Customer Support Mega SD Issue

13 Jan 2020, 12:25

Finally all sorted :D

Thank you for sending me a replacement, I can now enjoy my Mega SD.

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