thelackey3326
Posts: 2
Joined: 02 Jul 2020, 21:43

I can't make an account for downloads

02 Jul 2020, 21:52

Same as this post: viewtopic.php?f=3&t=1556

I received my NeoSD MVS just a few minutes ago, and the following page is telling me that my serial number doesn't exist.
https://downloads.terraonion.com/user-registration

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Todd
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Location: Cincinnati, OH
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Re: I can't make an account for downloads

02 Jul 2020, 23:22

The serials haven't been imported yet.

We apologize and will get it fixed ASAP.
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thelackey3326
Posts: 2
Joined: 02 Jul 2020, 21:43

Re: I can't make an account for downloads

03 Jul 2020, 18:55

Working as of this morning. Thank you

meshflesh
Posts: 7
Joined: 10 Jul 2020, 19:47

Re: I can't make an account for downloads

10 Jul 2020, 19:50

Help. Just got Saturn mode. Cant access downloads or A serial #. Purchase Email:kittlesnets@gmail.com

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Todd
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Re: I can't make an account for downloads

10 Jul 2020, 20:01

meshflesh wrote:
10 Jul 2020, 19:50
Help. Just got Saturn mode. Cant access downloads or A serial #. Purchase Email:kittlesnets@gmail.com
Does the serial number on the PCB not work?
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meshflesh
Posts: 7
Joined: 10 Jul 2020, 19:47

Re: I can't make an account for downloads

10 Jul 2020, 22:30

Worked. Thank you

cleeg
Posts: 11
Joined: 19 Jun 2019, 07:20

Re: I can't make an account for downloads

21 Oct 2020, 22:22

Hello.

I have also had trouble accessing the downloads section (I have a Mega SD) and have sent a password reset twice, but have not seen any email with the replacement.

I'm sure I registered, as I seem to remember having updated the FW at some stage...

Any help appreciated!

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Todd
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Re: I can't make an account for downloads

26 Oct 2020, 17:21

We are looking into it.
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cleeg
Posts: 11
Joined: 19 Jun 2019, 07:20

Re: I can't make an account for downloads

26 Oct 2020, 21:31

Legend, thank you.

cleeg
Posts: 11
Joined: 19 Jun 2019, 07:20

Re: I can't make an account for downloads

18 Nov 2020, 11:15

Any progress on this? I ask again as I have just purchased a MODE, so will need to obtain FW etc.

Thanks!

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