Rockchris4
Posts: 1
Joined: 23 Aug 2019, 08:35

Change of Address Requested for Order

23 Aug 2019, 09:19

Dear Terraonion Support,

I am currently living in a particular country, but due to the current shipping delays, I will very likely be living in a different country and I will need to send this item to an updated address.

According to my order, it looks like it is still processing and has not yet been shipped. My Order number is ISMEOZFJZ and it was placed on 08/06/2019 14:24:13.

In the comments of my order, I provided my updated address. Although, I have not heard back, I want to make absolutely sure that this changed address is successful and the item is sent to the correct place.

Thank you in advance and have a nice day!
Chris

User avatar
Todd
Admin
Posts: 565
Joined: 08 Apr 2018, 22:25
Location: Cincinnati, OH
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Re: Change of Address Requested for Order

23 Aug 2019, 15:12

I don't know if we will be able to do a change of address to a different country (due to fraud concerns).

Send us an email: support (at) terraonion.com

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