avanze
Posts: 4
Joined: 19 Jun 2019, 01:31

Unable to register product for firmware download

22 Aug 2019, 12:20

I'm unable to register my MEGA SD - the serial code is the number on the back of the cartridge right?

When I try to register I get "The product serial number does not exist."

I'm just looking to update to the most recent firmware. Oh, beautiful product BTW! I was playing FInal Fight CD yesterday!

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Todd
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Re: Unable to register product for firmware download

22 Aug 2019, 15:17

Go into the options menu and then select version.

You can find the serial number there. Make sure to read it carefully.

avanze
Posts: 4
Joined: 19 Jun 2019, 01:31

Re: Unable to register product for firmware download

23 Aug 2019, 04:36

Got it! Thank you.

TKH
Posts: 6
Joined: 05 Sep 2019, 15:11

Re: Unable to register product for firmware download

11 Sep 2019, 21:30

I have the same problem. I'm trying to register my Mega SD but I get the "The product serial number does not exist" error.

I have checked, double checked and triple checked the serial number. Serial number (actually eight letters, no numbers) in the options menu is the same as the serial number at the back of the cartridge. In the menu it is written in capital letters, at the back of the cartridge in non-capital letters. I tried both versions several times, no luck.

Any suggestions?

TKH
Posts: 6
Joined: 05 Sep 2019, 15:11

Re: Unable to register product for firmware download

12 Sep 2019, 16:12

*bump*

Todd? Anyone? Can you help me with this problem, please?

I would like to have my (pretty expensive) MegaSD cartridge updated. How can I do it, if I can't register it?

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Todd
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Re: Unable to register product for firmware download

12 Sep 2019, 16:19

I'm checking into this.

TKH
Posts: 6
Joined: 05 Sep 2019, 15:11

Re: Unable to register product for firmware download

16 Sep 2019, 10:01

Todd wrote:
12 Sep 2019, 16:19
I'm checking into this.
Any progress with this?

What if I just private email you my serial code, so you can add it to your database? That would allow me to register, right?

My order reference was RDSUSVVYG if you want to authenticate my purchase. I can also send you a picture of the serial code.

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Todd
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Re: Unable to register product for firmware download

16 Sep 2019, 17:01

TKH wrote:
16 Sep 2019, 10:01
Todd wrote:
12 Sep 2019, 16:19
I'm checking into this.
Any progress with this?

What if I just private email you my serial code, so you can add it to your database? That would allow me to register, right?

My order reference was RDSUSVVYG if you want to authenticate my purchase. I can also send you a picture of the serial code.
Please check it again now.

if it still doesn't work, PM me your serial number.

BarbieOnWeed
Posts: 4
Joined: 17 Aug 2019, 18:24

Re: Unable to register product for firmware download

16 Sep 2019, 18:16

Wy do you use serial numbers for the Mega SD firmware? Take the Everdrives for example, work just fine without it!

TKH
Posts: 6
Joined: 05 Sep 2019, 15:11

Re: Unable to register product for firmware download

16 Sep 2019, 19:32

Todd wrote:
16 Sep 2019, 17:01
if it still doesn't work, PM me your serial number.
PM sent.

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