Todd wrote: ↑
07 Aug 2019, 15:30
I am sorry you guys felt you weren't properly informed of the company moving from Spain to Andorra.
But in our defense we had mentioned it on this forum several times, on Twitter, in Discord and even the press release for MegaSD specifically stated Andorra.
is not an excuse, according to the law that information must be provided on the page of the sale, your page does not warn of anything and then the buyer is with the surprise.
and then the shipment, 18€ for a shipment that may take about 4 weeks? but are we crazy? Things don't get that way, what a mess.
for my part I can demonstrate that neither in the page nor even in the invoice the client is warned of this extra payment that will have to pay, and if I have to claim it are already tired of having to pay the errors of others.
Since you want people to trust our store if you don't do things right, people may fall once but the next time they will think about buying more items from our store.
I'm sorry but these things make me very angry, the money costs a lot to earn and does not fall from the sky.