Eatitup_86 wrote: ↑
13 Apr 2018, 17:23
Will there be an email explaining the process to exchange the SSDS3 Version 1 sent to those who have them soon so that we can exchange our boards for the new version?
I also saw some posts on a few forums indicating the audio buzz may still be present in version 2?
Is this something that cannot be resolved via the SSDS3?
What causes the audio buzz?
After our forum section at neo-geo.com got locked to only registered users, we had to stop shipping and start working at our own forums. This took us 3 working days.
Last week we had to travel to factoires cause neosd pro and to get neosd stock, this draw 2 more working days.
All this caused that this week were unable to ship any single super sd system 3, we will resume the shipments next week.
What i mean is : you start a week planing to ship 100 units and make the waiting times shorter, then someone decides to close the forum, people start complaining, we have to change our plans ... such things have been happening for the last weeks with different things, everyday there is a new fire that draws time we should be putting on validating, mounting, testing and shipping orders.
The last shipped super SD System 3 is from 23th of february (there are 4 more pending units from before with special circunstances such as postal box on the address, and so, that should be shipped next week).
Until we are not up to date with shipments, we will not start shipping replacement boards, the reason is : the ones with a v1 can play while the ones without an unit can´t. We hope to be up to date with shipments in about 6 weeks.
Once we are ready to ship the replacement units, we will inform everyone.
I know it sux to be waiting, but we are doing overwork to make the waiting period as shorter as possible, its not an ideal situation to us either.
About the audio buzzing : we are working on it, adjusting the audio output levels should mitigate it.