tbdgamer
Posts: 3
Joined: 09 Aug 2018, 14:53

Shipping Speed / and/or contact support response

10 Aug 2018, 21:52

Are there any delays to shipping at this point? I ordered several days ago, still shows as payment accepted. I sent a contact yesterday asking this question, but have no response yet?

User avatar
neodev
Posts: 269
Joined: 09 Apr 2018, 14:47

Re: Shipping Speed / and/or contact support response

10 Aug 2018, 22:49

Alex is on holidays so response to emails will be slower, I can't remember when he returns, I think he'll be back on monday. There is a thread on the general forum with the holiday dates.

tbdgamer
Posts: 3
Joined: 09 Aug 2018, 14:53

Re: Shipping Speed / and/or contact support response

11 Aug 2018, 07:47

Got it thanks. I had read, but being impatient and skim reading didn't read down and pay attention to the August dates. My bad.

User avatar
terraonion_admin
Site Admin
Posts: 150
Joined: 08 Apr 2018, 21:09

Re: Shipping Speed / and/or contact support response

18 Aug 2018, 12:00

Hello,

Yes, there has been a delay of 10 days on shipments cause vacations.

All orders until yesterday are shipped.

Sorry for the inconvenience

Spartan
Posts: 5
Joined: 11 Sep 2018, 05:33

Re: Shipping Speed / and/or contact support response

11 Sep 2018, 05:38

Hello

I wanted to piggy back off of this post if that's OK?

I just purchased a Super SD System 3 yesterday and I'm curious as to what the processing & shipping times are like these days.
I know for a while there was a bit of a delay. Just curious if there is an ETA on when one could expect orders to ship for recent purchases.

Super excited to get a hold of one of these bad boys (Super SD System 3) ! :mrgreen:

Spartan
Posts: 5
Joined: 11 Sep 2018, 05:33

Re: Shipping Speed / and/or contact support response

13 Sep 2018, 04:41

For anyone that's curious about current order/processing times...
I ordered mine on Sept 10 and received a notification it shipped on Sept 12 :)

3rdman
Posts: 2
Joined: 27 Sep 2018, 18:01

Re: Shipping Speed / and/or contact support response

27 Sep 2018, 20:07

Hello! I'm new here and I'm waiting on my unit which is why I'm posting in this thread.

I ordered it last Friday with UPS shipping but no tracking. Worse yet, I've sent 3 emails and no response. Are they on vacation? Is there a better way of reaching them?

Thanks

3rdman
Posts: 2
Joined: 27 Sep 2018, 18:01

Re: Shipping Speed / and/or contact support response

03 Oct 2018, 20:27

Just wanted to say that I got my ssd3 two days ago...wonderful! I never did a response from any of my emails but I did get it and its working great.

The only issue thus far has been my cheap mono-audio cable. I am not getting audio from the back. I've read about this in the forums and should be sorted soon.

francojmr@gmail.com
Posts: 5
Joined: 21 Jul 2019, 03:32

Re: Shipping Speed / and/or contact support response

07 Aug 2019, 04:03

Hi. Placed my order for a MegaSD. Got my order confirmation email on June 30, it's been over a month waiting and still haven't received my item. Pls help!!!

Return to “Super SD System 3 General Discussion”