coleshores
Posts: 5
Joined: 24 Jul 2018, 06:16

My serial number to download the latest firmware shows not found

24 Jul 2018, 06:19

I just recieved my unit from Stone Age Gamer(rev 3 unit) and I tried to register the 8 character alpha numeric serial from the bottom of my unit and the site says serial not found. If someone from Terra Onion can get in touch with me I'd be more than happy to send them a photo of the serial and my reciept.
Thanks in advance,
Cole

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terraonion_admin
Site Admin
Posts: 135
Joined: 08 Apr 2018, 21:09

Re: My serial number to download the latest firmware shows not found

24 Jul 2018, 17:36

coleshores wrote:
24 Jul 2018, 06:19
I just recieved my unit from Stone Age Gamer(rev 3 unit) and I tried to register the 8 character alpha numeric serial from the bottom of my unit and the site says serial not found. If someone from Terra Onion can get in touch with me I'd be more than happy to send them a photo of the serial and my reciept.
Thanks in advance,
Cole
Hello,

The last serialized ssds3 serials are still not added to the database, stone age gamer batch is part of those.
We will try to add all pending serials to the database before the week ends.

Sorry for the inconvenience.

BTW all those ssds3s already came with the last firmware installed so we gave low priority to the task of adding the serials to the database


seantheman
Posts: 2
Joined: 02 Aug 2018, 08:54

Re: My serial number to download the latest firmware shows not found

02 Aug 2018, 08:55

I've got the same issue... I just tried again, and still no luck. Bought from Stone Age Gamer.

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terraonion_admin
Site Admin
Posts: 135
Joined: 08 Apr 2018, 21:09

Re: My serial number to download the latest firmware shows not found

02 Aug 2018, 12:43

seantheman wrote:
02 Aug 2018, 08:55
I've got the same issue... I just tried again, and still no luck. Bought from Stone Age Gamer.
Try again now please, we have updated the database.

seantheman
Posts: 2
Joined: 02 Aug 2018, 08:54

Re: My serial number to download the latest firmware shows not found

03 Aug 2018, 09:20

It worked! Thanks for the reply :-)

andycflee168
Posts: 5
Joined: 31 Jul 2018, 17:03

Re: My serial number to download the latest firmware shows not found

07 Aug 2018, 05:38

I got the super sd 3 and can't find my serial number when try to register for latest firmware download!

I ordered my SSD3 on July 29, 2018!

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