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by terraonion_admin
07 Dec 2018, 14:43
Forum: NEOSD and NEOSD Pro Discussion
Topic: I recieved the neosd aes, some issues..
Replies: 14
Views: 4021

Re: I recieved the neosd aes, some issues..

So you send me a better shell and sticker? I also got the ssd3, love the way the shell looks and feels! This new shell and case is only for neosd pro, we don´t even have more units than the preproduction pieces and we still have no dates for the final production pieces (this is one of the reasons w...
by terraonion_admin
07 Dec 2018, 12:22
Forum: NEOSD and NEOSD Pro Discussion
Topic: I recieved the neosd aes, some issues..
Replies: 14
Views: 4021

Re: I recieved the neosd aes, some issues..

Hello, About the quality of the shells : Neosd was the first time we produced shells, we were out of experience there. We had years of experience on software and hardware but we never produced plastics on our previous works. The result of neosd shell was not what we were expecting and it was a big h...
by terraonion_admin
04 Dec 2018, 14:35
Forum: Super SD System 3 Discussion
Topic: what is my order status?
Replies: 5
Views: 1889

Re: what is my order status?

Update: Looks like it's being worked on now, I got a order processing email and an in-transit notification (although that may be a pre-notification as the tracking link does not work yet) Hello, When you get a order processing email, that means that the packet is waiting courrier to pick it, someth...
by terraonion_admin
04 Dec 2018, 10:42
Forum: NEOSD and NEOSD Pro Discussion
Topic: neosd serial
Replies: 3
Views: 1231

Re: neosd serial

rolio9484 wrote:
03 Dec 2018, 23:08
Hello
I bought a second-hand neosd a long time ago and would like to update it,

but it tells me that the serial is already activated, you could re-install it so you can access the download center

Thank you
Hello,

Please, send an email to supportATterraonionDOTcom with your serial number.
by terraonion_admin
28 Nov 2018, 18:45
Forum: Super SD System 3 Discussion
Topic: Super SD System 3 Damaged My Console
Replies: 31
Views: 6809

Re: Super SD System 3 Damaged My Console

But the manual itself alludes to supporting the TG16. See https://www.terraonion.com/docs/Super_SD_System_3_User_Guide_English.pdf?v08 https://s3-us-west-2.amazonaws.com/240pimagetests/Screen+Shot+2018-11-28+at+8.32.22+AM.png Yes, thats correct, But this dosen´t changes the fact that the manual exp...
by terraonion_admin
28 Nov 2018, 12:39
Forum: Super SD System 3 Discussion
Topic: how to register my Super SD System 3
Replies: 2
Views: 1150

Re: how to register my Super SD System 3

synic wrote:
27 Nov 2018, 15:46
I received my Super SD almost 2 months ago, yet I'm still not able to register my serial number. The website constantly says it cannot be found.

What do I need to do to be able to register?
Hello,

Please, send an email with your serial number to supportATterraonionDOTcom
by terraonion_admin
27 Nov 2018, 22:29
Forum: Super SD System 3 Discussion
Topic: Super SD System 3 Damaged My Console
Replies: 31
Views: 6809

Re: Super SD System 3 Damaged My Console

My Life in Gaming youtube channel reported that with the TurboGrafx16 (black ntsc model) it has a "snug fit" when using the Super SD System 3 and they even loosen the screws to get a better fit. should i have done this too to avoid the unit from damaging my console? Do you know what consoles Stonea...
by terraonion_admin
27 Nov 2018, 21:20
Forum: Super SD System 3 Discussion
Topic: Super SD System 3 Damaged My Console
Replies: 31
Views: 6809

Re: Super SD System 3 Damaged My Console

this super sd system 3 damaged my turbografx 16 console also i never received the firmware download when i registered the serial number. there are multiple bent and pushed in pins on my console unit from using your device. i would like some sort of compensation for the damages. thanks Hello, We con...
by terraonion_admin
25 Nov 2018, 12:32
Forum: NEOSD and NEOSD Pro Discussion
Topic: NEOSD AES Stock
Replies: 32
Views: 10285

Re: NEOSD AES Stock

I think its just standard policy to inform your customers and help them make ad educated decision Hello, There is a roadmap for the next months, we will do a proper anouncement for neosd pro once we are ready to do it, with prictures and pricing. We will take care about everyone has all the details...
by terraonion_admin
23 Nov 2018, 01:32
Forum: Arcade and Retro Gaming
Topic: What you guys want us to build for the next projects ?
Replies: 113
Views: 40762

Re: What you guys want us to build for the next projects ?

November 23th 2018, what a great day. Its about time to start working on a "Terraonion Direct" like (name sugestions are welcome please), and show some nice thingles there. 2019, what a great year is comming, full of surpises. BTW, thanks to everyone who makes this possible (both customers and frien...

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