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by Todd
19 Sep 2019, 18:48
Forum: NEOSD and NEOSD Pro AES Tech Support
Topic: NEOSD Pro problems
Replies: 5
Views: 41

Re: NEOSD Pro problems

Yes.

We are backed up. Give us some time to get caught up.
by Todd
19 Sep 2019, 02:21
Forum: NEOSD and NEOSD Pro AES Tech Support
Topic: NEOSD Pro problems
Replies: 5
Views: 41

Re: NEOSD Pro problems

Apologies. The support queue has been backed up. Just responded to your email.
by Todd
18 Sep 2019, 16:23
Forum: Feedback and Suggestions
Topic: How long does it take an order to ship?
Replies: 6
Views: 110

Re: How long does it take an order to ship?

We hope to have these shipped next week.

Sorry for the delays.
by Todd
17 Sep 2019, 16:25
Forum: MegaSD General Discussion
Topic: Feature request: Menu remembers directory letter
Replies: 2
Views: 44

Re: Feature request: Menu remembers directory letter

I think someone recently brought up this same suggestion in our Discord and neodev commented it was possible.

So we might see it in the future.
by Todd
17 Sep 2019, 05:26
Forum: MegaSD Tech Support
Topic: Mega SD only boots on Mega SG
Replies: 3
Views: 57

Re: Mega SD only boots on Mega SG

Couple things.

Go into the MegaSD options and make sure the Reset type is set to Hard. Also check and make sure both CDDA and PCM audio are set to 80%.

Are you using the newest firmware on the Mega Sg console?
by Todd
16 Sep 2019, 21:26
Forum: MegaSD General Discussion
Topic: SD Card won't seat
Replies: 2
Views: 40

Re: SD Card won't seat

The SD card mechanism is recessed.

I use the edge of a microSD to SD card adapter to push it all the way in. Or you can use your fingernail.
by Todd
16 Sep 2019, 20:56
Forum: Super SD System 3 General Discussion
Topic: When its back in stock again ?
Replies: 13
Views: 1503

Re: When its back in stock again ?

Hopefully still in the next few weeks.
by Todd
16 Sep 2019, 19:59
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 368
Views: 17795

Re: All shipping related issues READ THIS!!!

It's going to take some time to clear customs. Then DHL will have to your door within a couple days.
by Todd
16 Sep 2019, 17:01
Forum: MegaSD General Discussion
Topic: Unable to register product for firmware download
Replies: 10
Views: 736

Re: Unable to register product for firmware download

I'm checking into this. Any progress with this? What if I just private email you my serial code, so you can add it to your database? That would allow me to register, right? My order reference was RDSUSVVYG if you want to authenticate my purchase. I can also send you a picture of the serial code. Pl...
by Todd
15 Sep 2019, 20:10
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 368
Views: 17795

Re: All shipping related issues READ THIS!!!

That’s pretty normal for the time being until all of our shipments clear customs.