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by Todd
10 Oct 2019, 01:08
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 419
Views: 22764

Re: All shipping related issues READ THIS!!!

Everyone’s package that shipped should clear customs by the end of next week. At that point DHL will deliver it in just a couple days.
by Todd
09 Oct 2019, 03:35
Forum: Super SD System 3 Tech Support
Topic: Crashes with Streat Figther 2, Gradius etc.
Replies: 16
Views: 399

Re: Crashes with Streat Figther 2, Gradius etc.

This is sounding like a dirty power problem. We’ve had someone report something similar in the past.
by Todd
09 Oct 2019, 01:41
Forum: Super SD System 3 General Discussion
Topic: About SD Card access noise
Replies: 9
Views: 245

Re: About SD Card access noise

Hmmm that’s interesting.
by Todd
07 Oct 2019, 16:58
Forum: NEOSD and NEOSD Pro General Discussion
Topic: Neosd pro availability ???
Replies: 2
Views: 109

Re: Neosd pro availability ???

Hopefully later this month.

And we don't ship from Spain because we aren't based out of Spain anymore.
by Todd
05 Oct 2019, 15:30
Forum: Feedback and Suggestions
Topic: Customer Support Mega SD Issue
Replies: 3
Views: 191

Re: Customer Support Mega SD Issue

We are shipping out replacements next week. We had some shipping logistics to work out that prevented us from getting this done.
by Todd
05 Oct 2019, 05:46
Forum: Feedback and Suggestions
Topic: My order has been 1 month and TRACKING NUMBER NOT FOUND
Replies: 3
Views: 117

Re: My order has been 1 month and TRACKING NUMBER NOT FOUND

Yes. Give it some time for it to update.
by Todd
04 Oct 2019, 20:28
Forum: Super SD System 3 General Discussion
Topic: When its back in stock again ?
Replies: 21
Views: 2210

Re: When its back in stock again ?

They are in production. That's about all I can say at this point. Hopefully available again in the coming weeks.
by Todd
04 Oct 2019, 00:03
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 419
Views: 22764

Re: All shipping related issues READ THIS!!!

I cancelled my Mega SD order by refusing delivery (due to high DHL custom charge demand) and it was returned back to Terra Onion by DHL. I contacted Terra Onion via email and they told me they will send me refund when they receive the package back. it's been 20 days and DHL tracking confirms it was...
by Todd
03 Oct 2019, 14:18
Forum: MegaSD General Discussion
Topic: Product warranty length?
Replies: 3
Views: 360

Re: Product warranty length?

There is a 1 year warranty on all of our products.
by Todd
01 Oct 2019, 15:35
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 419
Views: 22764

Re: All shipping related issues READ THIS!!!

Hang tight guys.

Hope to have an update on this later today.