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by Utgardaloki76
04 Jan 2020, 05:23
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

Well I hope the issue is solved. All thanks to the the community and Terraonion. It was Todd that put things in motion by hinting towards some kind of structural problem rather than electronic while telling the community to open up the cart and take the spacer out and see if it would solve the probl...
by Utgardaloki76
03 Jan 2020, 13:56
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

The second solution seems to work. I had only filed off the inner side of the slots on the spacer. About half a millimeter in total. I put the spacer in its original position and made no further modifications. After assembling the module, the menu selection came up at 10 out of 10 boot attempts. Ye...
by Utgardaloki76
03 Jan 2020, 06:01
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

This is all very odd as we have been shipping Pro carts for nearly a year and this is the first time this has came up. Hi Todd! Can it be that the mould for the spacer has changed slightly for what ever reason? Just speculating since you seem to have had no problem before. I have 'rev. B' of the Ne...
by Utgardaloki76
03 Jan 2020, 04:53
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

BronNeo wrote:
03 Jan 2020, 04:20
Utgardaloki76 solution worked for me, thank you so much!! Now I can even leave the spacer in the original position
Great to hear, happy gaming :D 👍
by Utgardaloki76
03 Jan 2020, 03:57
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

[...] This is interesting. My AES is also 3-6. I will try it later. Repositioning the spacer deeper into the shell did not solve my issues. I hope this will finally do the trick. I wish I wouldn't have clipped the support tabs off the shell already. Moving the spacer deeper into the shell allowed m...
by Utgardaloki76
03 Jan 2020, 03:30
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

I found the actual problem as well as the fix for it . This way you can keep the spacer in its original position. It should also solve the problem for everyone, not just some. It still involves a little bit of work though. Long story short the PCB slits on the spacer are too far apart for my partic...
by Utgardaloki76
31 Dec 2019, 10:42
Forum: NEOSD and NEOSD Pro Discussion
Topic: NeoSD Pro booting to white screen
Replies: 80
Views: 34802

Re: NeoSD Pro booting to white screen

I had the same issue. Got mine yesterday. I received the same white box at boot up (with a few single coloured boxes inside of it). Now after a night of frustration I did the following after finding Todd's info: Per Todd's recommendation I took the spacer out. Then all worked. Nothing fully worked p...

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