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by tatsui
20 Sep 2019, 19:47
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 472
Views: 44014

Re: All shipping related issues READ THIS!!!

Hi, I think it was me who asked for my invoice :p Just got a notification from DHL that they will reimburse me for the additional 8€. They mentionned their operator did not notice shipping costs were already reported on the invoice so they apply an additional 38€ fees (that's their process when shi...
by tatsui
08 Sep 2019, 16:19
Forum: MegaSD General Discussion
Topic: DHL order “payment required” issue
Replies: 32
Views: 6736

Re: DHL order “payment required” issue

Old news I’m afraid mate, Terra Onion moved their company operations to Andorra in the interim between the pre-order and the shipping (tax haven for the company but not for the customer) This is incorrect, they moved the company to Andorra way before the MegaSD was even announced. If I recall corre...
by tatsui
06 Sep 2019, 19:36
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 472
Views: 44014

Re: All shipping related issues READ THIS!!!

Hi, I think it was me who asked for my invoice :p Just got a notification from DHL that they will reimburse me for the additional 8€. They mentionned their operator did not notice shipping costs were already reported on the invoice so they apply an additional 38€ fees (that's their process when shi...
by tatsui
06 Sep 2019, 14:55
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 472
Views: 44014

Re: All shipping related issues READ THIS!!!

DHL contacted me to deliver my package. and as expected they announce me taht there are import fees. 75,50€... The problem is that I live in French, and as some people already mentioned here, the import fees should be 67.50 (20% VAT + 17,50 for "administration fees"). I told to the delivery man to ...
by tatsui
05 Sep 2019, 16:46
Forum: MegaSD General Discussion
Topic: All shipping related issues READ THIS!!!
Replies: 472
Views: 44014

Re: All shipping related issues READ THIS!!!

DHL contacted me to deliver my package. and as expected they announce me taht there are import fees. 75,50€... The problem is that I live in French, and as some people already mentioned here, the import fees should be 67.50 (20% VAT + 17,50 for "administration fees"). I told to the delivery man to ...